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Regional Sales Engineer - Colombia

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
POSITION SUMMARY:
The Regional Sales Engineer (SE) is a sales and technical role, part of a sales team, working with F5 customers and partners.
The high-level objective is, together with a Territory Account Manager, achieve the allocated sales target by selling F5's solutions and products to a pre-defined set of customers in the assigned region. Critical to the success is the SE's ability to work with F5 channel partners, building with them a regional sales eco-system by enabling them to independently drive F5 solutions sales to their customers.
The SE primary responsibility is to develop and deliver the sales team's technical strategy, ensuring that the best matching and business effective F5 solutions are driven to our customers with the help of the region's channel partners. To be effective, the SE needs to have excellent technical skills and knowledge on both F5 products and the "eco-system" that we work with. These technical skills are a pre-requisite and should continuously be enhanced as F5 provides training and certification to develop these skills.
The aim for this F5 SE is to establish a relationship so she/he becomes a trusted advisor to his partners. In customer engagements, supporting partner SEs, the F5 SE should always proactively learn and fully understand the business and technical solutions that the customer has implemented to be able to identify the customer's "pain points", their business and technical challenges, and, most importantly, the gain achieved by implementing a F5 solution. The SE should be able to discuss both technical and business benefits and not just technical features. Finally, that solution should be jointly defined with the partner sales team close participation so the they can create a true commercial Value Prop and present to the customer.
Whenever the opportunity arises, the SE should jointly, together with the sales rep and the partner sales team, fully understand and drive the sales process. It should include identifying the Technical Decision Maker (TDM) and getting technical Validation, Support, and Sponsorship from the TDM.
PRIMARY RESPONSIBILITIES:
Understand the customer's needs and objectives, and then design a technical solution which can create a new customer service or solve customer business problems
As a trusted advisor, provide Technical expertise through sales presentations, Solution designs, Solution demonstrations, Proof of Concepts
Design differentiating solutions and articulate business value of F5 Solutions
Provide solution designs, and systems engineering configurations
Participate in the development and support of content (presentations, VP's, use cases?) for customers and partners
Develop and maintain a high level of technical knowledge of F5, the relevant industry and Sales aptitude
Foster a collaborative, team-based environment, sharing best practices and success and building lasting relationships
Maintain knowledge of competitive landscape and share knowledge
Actively utilize SE tools: Salesforce.com, Hive, email groups, and other SE Readiness programs
Understand and effectively utilize F5 organizational resources
Effectively negotiate and pursue conflict resolution
Uphold F5's Business Code of Ethics; promptly reporting violations of the Code or other company policies
Channel Partner support activities include:
Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner's ability to sell F5 solutions
Influence Sales strategy, by recommending the most appropriate technical strategy for each partner
Help establish and execute on partner's Business Plan previously agreed upon
Develop and maintain trusted advisor relationships with partner technology staff and management
Support F5 channel partner sales initiatives
Provide channel partners technical expertise and oversight as required
Consistently provide world-class service during sales, technical, and post-sales activities
Provide channel partners recurrent training on F5 solutions
Customer support activities includes:
Can articulate the F5 Sales Strategy, Messaging and Positioning F5 solutions and their value proposition that address customer business objectives
Can deliver sales pitch/whiteboards at CxO level.
Can identify and qualify technical opportunities
Can help determine viability of opportunity and map out political structure.
Post sales activities include:
Understand and follow F5's support case escalation process
Partner with the F5 Technical Support, guiding customers and partners on how they can more quickly resolve their cases
Always keep a "Customer first" mentality and attitude
Knowledge, Skills and Abilities:
Expert written and oral communication skills
Expert presentation skills
Demonstrate expert knowledge of:
Industry and F5 Networks-targeted technologies
Networking technologies (switching & routing), SNMP, and syslog
Network Security (Firewall,IDS/IPS)
Application Security (WAF)
Network & Multi-Cloud Design
DNS, HTTP, SSL & TLS, TCP/IP
Identity Management and Federation technologies (AD, Radius, TACACS+, LDAP, SAML, OAuth)
Demonstrate proficiency in:
Configuration and troubleshooting of servers
Network and Server Virtualization Technologies
Active Directory & Domain Design
Unix: Solaris, Linux, BSD, Irix, AIX, HP/UX a plus, with expertise in at least one of the two Operating Systems
Programming/scripting languages such as Python, TCL, Java, Perl, C/C++, etc.
Automation and Orchestration tools, such as Chef, Ansible, Puppet, Terraform, etc.
AWS, Azure & Google Cloud Platform
5+ years related industry experience
3+ years pre-sales experience, specially through reseller channels
BS/BA or equivalent work experience
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table
Duties require the ability to utilize a computer, communicate over the telephone, and read printed material
Duties require the ability to travel up to 80% via automobile and/or airplane, and may require being on call periodically and working outside normal working hours (evenings and weekends)
#LI-MC3
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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